Terms of Service – NKAP Group

Effective Date: 13.03.2024
Last Updated: 01.04.2025

Welcome to NKAP Group! These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our services, you agree to comply with these Terms. If you do not agree, please do not use our services.

1. General Terms

1.1. These Terms apply to all users of NKAP Group’s website and services.
1.2. By using our services, you confirm that you are at least 18 years old or have permission from a legal guardian.
1.3. We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of our services constitutes acceptance of the revised Terms.

2. Orders & Payments

2.1. All orders are subject to availability and confirmation.
2.2. Prices are displayed in euro and may include taxes, depending on your location.
2.3. We accept payment methods as listed on our website. Full payment must be received before processing your order.

3. Shipping & Delivery

3.1. Orders are processed within 1-3 business days after payment confirmation.
3.2. Shipping times vary by destination. Estimated delivery times are provided at checkout.
3.3. We are not responsible for delays caused by customs, carrier issues, or force majeure events.

4. Returns & Refunds

4.1. We offer a 30-day free return policy. Items must be returned in original condition and packaging.
4.2. Refunds will be processed within 21 days after the package is handed over to the carrier.
4.3. To initiate a return, contact sales@nkap-group.com for instructions.

5. Intellectual Property

5.1. All content, including text, images, trademarks, and logos, is the property of NKAP Group or its licensors.
5.2. You may not copy, reproduce, or distribute any content without written permission.

6. Limitation of Liability

6.1. NKAP Group is not responsible for any indirect, incidental, or consequential damages arising from the use of our services.
6.2. We do not guarantee that our website will be error-free, uninterrupted, or secure at all times.

7. User Responsibilities

7.1. You agree not to misuse our website, including engaging in fraudulent, illegal, or harmful activities.
7.2. You are responsible for providing accurate information during purchases and maintaining the confidentiality of your account.

8. Governing Law & Dispute Resolution

8.1. These Terms are governed by the laws of Finland.
8.2. Any disputes will be resolved in the courts of Finland.

9. Contact Information

For any questions regarding these Terms, please contact us at sales@nkap-group.com.